COVID-19 Policies

• Prior to opening, we will disinfect/sanitise all surfaces that may come in contact with customers and employees.

• We will only allow customers by-appointment-only (including legal guardian). Customers are asked to maintain social distancing where possible.

• We limit the people in the studio and procedure rooms to client and artist only. No friends, partners or children should attend appointments (with the exception of guardians if required)

• We can refuse service to any client who arrives with Covid-19 symptoms.

• We have developed and agreed to a response plan in case someone in the workplace becomes ill with symptoms of COVID-19.

• We monitor and record brow artist temperature with a non-contact thermometer.

• We monitor and record each client’s temperature non-contact thermometer device (if client consents to this).

• Clients should wash and or/sanitise their hands before and after handling any papers, documents, pens, surfaces, keyboards, or devices.

• We will reconsider cancellation fee policies for those clients who feel unwell and cannot come to their appointment.

• We allow adequate time for cleaning/disinfecting between clients, including doorknobs, sinks, restrooms, and procedure areas.

As a reminder, gloves will be worn when touching you, even during brow mapping, or other design work.
Clients are asked to wear masks during brow procedures.

Post-appointments

• Clients will receive an electronic version of aftercare instructions, but we will relay them verbally.

• It is also critical for the client to inform Browtique if they exhibit any signs of COVID-19 after the procedure.

• If Olive has been exposed to a client who soon-after develops symptoms, the artist will follow local mandates which will likely include cancelling all clients for the next 14 days.